Temporary residents leaving Australia

If you are a Brighter Super member who has entered Australia on an eligible temporary resident visa (excluding visa subclasses 405 and 410) you could be able to claim a Departing Australia Superannuation Payment (DASP), as long as you:

• are not an Australian or New Zealand resident
• have had your visa expire or cancelled, and
• have left Australia permanently.

The Australian Taxation Office’s (ATO’s) superannuation website provides more information on eligibility and payment.

Tax rules

The tax rates that apply to Departing Australia Superannuation Payments are as follows:

How do I claim my super?

If you are eligible, you can apply to receive your super once you have left Australia.

If your super balance is under $5,000 and it has been less than 6 months since you left Australia, you can make your claim through Brighter Super or the ATO’s fee-free DASP online application service. If you have a balance of over $5,000 you will need to apply through the ATO.

Claiming through the ATO

Using the ATO’s fee-free DASP online application could be the quickest and easiest option for you to claim your super. When you apply directly through the ATO, they will conduct the necessary immigration checks for you.

Claiming through Brighter Super

If you would like to claim your super through Brighter Super, contact us and we will send you the relevant forms. If you are calling from outside Australia, phone +61 7 3244 4300 between 8.00am and 5.30pm Monday to Friday (AEST). Or you can email us at info@brightersuper.com.au.

What documentation do I provide to Brighter Super?

To enable us to process your claim, please provide us with:

• a certified copy of your cancelled or expired Australian temporary visa.
• a certified copy of your passport showing the photograph and identification pages.
• a certified copy of the page in your passport showing your departure stamp from Australia.

What if I don’t have a departure stamp?

If you don’t have a departure stamp you will need to apply for a ‘Certification of immigration status’ (form 1194) from the Department of Home Affairs (a fee may apply) and send it to us. In this case, you may prefer to use the ATO’s fee-free DASP online application service and let them conduct the necessary immigration checks.

What happens if it’s been more than 6 months?

If you left Australia more than 6 months ago and have not claimed your super, your benefit will be treated as unclaimed money and transferred to the ATO if they ask us to do so.

Once your benefit has been transferred to the ATO, you will no longer be a member of Brighter Super. This means you will no longer receive investment returns on your benefit, any insurance cover you have with Brighter Super will cease, and you will not receive an exit statement, annual benefit statement or any other correspondence from Brighter Super.

It also means you will need to apply directly to the ATO to claim your super.