Phone 1800 444 396
Web brightersuper.com.au
Email info@brightersuper.com.au
Post GPO Box 264, Brisbane QLD 4001

Brighter Super - Right by your side
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Welcome to Brighter Super

Here you will find quick links to help you find your way round the website, important information, changes and dates about the transition to Brighter Super.

A message from the CEO

It is with great pleasure that we officially welcome you to Brighter Super – the new name for the group that came about through the merger of LGIAsuper and Energy Super and the acquisition of Suncorp Super. Brighter Super is built on the foundations of three Queensland funds and represents the best of our heritage – serving members in energy, local government, and more broadly since 1965.

As a combined fund, we are a stronger fund. As many of you will know, there have been a lot of consolidation and mergers in the superannuation industry recently. By coming together with other like-minded funds, we are staying true to our foundations while adding size and scale that will keep us fit and strong for the future. It gives us the opportunity to deliver fee reductions for our 260,000 members, and to expand our ability to focus on delivering solid, long-term returns to help give you the best possible retirement outcomes.

In the coming weeks as we transition back-end administrative services there will be a temporary suspension of member services. The Brighter Super team will guide you through the transition and will continue to deliver the outstanding superannuation advice and services you rely on and expect from us.

Again, welcome to Brighter Super who will be right by your side through all life's changing moments.

Yours sincerely
Kate Farrar
CEO, Brighter Super Group



Information for members

Read more

Helpful checklist

Note that Fund name and USI changes after Tuesday 13 September 2022. Any contributions after this date will require an update to employee records in your system.

If using QuickSuper, USI will update automatically. No changes to data required.

If using any other payroll system or Clearing House system, employee fund data needs updating before your next contribution.

Change Energy Super employees from old USI, (23 053 121 564 004), to new USI (QLG0001AU) in your Payroll/Clearing House System.

Use new USI (QLG0001AU) with fund name Brighter Super for all new employees.

Contact your Brighter Super relationship manager if you require assistance.



Changing our Unique Superannuation Identifier (USI) – what you need to know

From Wednesday 14 September 2022, the Energy Super USI will close and be replaced with the Brighter Super USI. This USI is used to deliver contributions to the Fund so it's important to understand how this may affect your employee contributions.

The new USI will be:

Fund name

USI - from Wednesday 14 September 2022

Brighter Super

QLG0001AU

Please note that both the Fund name and the USI will change as shown in the table above. Please use existing name and USI details until Tuesday 13 September 2022 at 11.59 pm AEST.


How to update the USI

QuickSuper users
  • You don't need to do anything in the QuickSuper system at this stage. All contributions you make from 14 September 2022 will automatically be redirected to the new USI (QLG0001AU) for the Fund. Please, over time, update your member records with the new details in QuickSuper.
  • You will need to use the new USI (QLG0001AU) and ABN (23 053 121 564) or search under the fund name Brighter Super for any new employees from Wednesday 14 September 2022. The old USI will not be available in the QuickSuper system for new employees.

MYOB Users
  • You will need to update the details for all Energy Super employees to reflect the new USI (QLG0001AU) and fund name Brighter Super. Please use our user guide to assist.
  • You will need to select the new USI (QLG0001AU) and ABN (23 053 121 564) or search under the fund name Brighter Super for any new employees from Wednesday 14 September 2022. The old USI will not be available in the system for new employees.

Xero Users
  • You will need to update the details for all Energy Super employees to reflect the new USI (QLG0001AU) and fund name Brighter Super. Please use our user guide to assist.
  • You will need to select the new USI (QLG0001AU) and ABN (23 053 121 564) or search under the fund name Brighter Super for any new employees from Wednesday 14 September 2022. The old USI will not be available in the system for new employees.

Employment Hero
  • You will need to update the details for all Energy Super employees to reflect the new USI (QLG0001AU) and fund name Brighter Super. Please use our user guide to assist.
  • You will need to select the new USI (QLG0001AU) and ABN (23 053 121 564) or search under the fund name Brighter Super for your new employees from Wednesday 14 September 2022. The old USI will not be available in the system for new employees.

For all other system users
  • On or after Wednesday 14 September 2022 and before you make superannuation contributions to your employees, you will need to update your records to reflect the new USI (QLG0001AU) and ABN (23 053 121 564). The old USI will no longer exist, and any payments made using the old details will be automatically rejected.
  • Please note that the new USI (QLG0001AU) will not be available until Wednesday 14 September 2022 in the system for any ATO requirements.
  • You will need to use the new USI (QLG0001AU) and ABN (23 053 121 564) or search under the fund name Brighter Super for your new employees from Wednesday 14 September 2022.
  • Please note that the new USI (QLG0001AU) will not be available until Wednesday 14 September 2022 in the system for any ATO requirements.

We're here to help

If you have any questions or would like to discuss the changes and how they relate to your account, please email us at employer@energysuper.com.au or contact your Relationship Manager.

We have also prepared some frequently asked questions with answers which you can access below.



Temporary suspension period

There will be a period where some member and employer services will be temporarily suspended. We aim to keep this disruption to a minimum. The suspension period is between Wednesday 14 September 2022 and Sunday 25 September 2022 and while we will continue to accept contributions during this period, they will not be processed to your employee’s member accounts until after 25 September. If possible, we ask you to delay making contributions during the temporary suspension period.

Energy Super Member Portal and mobile app to close

The Member Portal and mobile app will close at 5.00 pm on Wednesday 14 September 2022, and members will not be able to transact or view their account on this portal after this date.

Registering for the Brighter Super Member Online and mobile app

From Monday 26 September 2022, members will be able to quickly register for Brighter Super Member Online and the mobile app. We will contact members with information on how to do this.

Investment switches to be suspended

We will be unable to process any investment switch requests after 5.00 pm on Wednesday 14 September 2022. Any investment switch forms received after this time will not be processed until after Monday 26 September 2022.

Processing of payments and contributions to be temporarily suspended

We will be unable to process any account requests during the suspension period of Wednesday 14 September 2022 to Sunday 25 September 2022. This includes lump sum payments from Accumulation and Pension accounts, Death and Total and Permanent Disability (TPD) and Income Protection (IP) claims, contributions and new Pension account applications. Processing will resume from Monday 26 September 2022.

Consolidations suspended

Energy Super will not have access to the ATO SuperMatch tool from Thursday 8 September 2022 so we cannot use the tool to search for members' super with other funds or held by the ATO during this time. We will not be able to accept any Transfer Your Super forms after Thursday 8 September 2022 until Monday 26 September 2022.



You can download and read more about the transition from Energy Super to Brighter Super our important information booklet.



Frequently asked questions



Additional frequently asked questions about Industry SuperFunds

  • Why doesn't the Brighter Super brand have the ISA logo (Industry SuperFunds), like Energy Super?

    The Industry SuperFunds (ISA) Joint Marketing program is an initiative that funds pay to be part of. We decided not to continue this partnership with Brighter Super, which was a decision that considered the benefits for our members against the annual costs involved. This decision put the financial interests of our members first, which is always our priority as a profit-for-members group.

  • What does this mean?

    It means Brighter Super cannot use the ISA logo in marketing or branding and will not be one of the brands included with 11 other funds in the ISA Joint Marketing Program.

  • Are we still involved with Industry Super Australia?

    Yes. Industry Super Holdings (ISH) is the parent company of entities such as ISA Joint Marketing Program (Industry SuperFunds) and IFM Investors. Our fund is a shareholder in ISH, with a holding worth approximately $13m. Our investment team also uses IFM Investors to manage portfolios in Bonds and Global Equities.

  • Does this mean Brighter Super is still the brand for the energy industry?

    Yes. Brighter Super is proud of its heritage as the fund for the energy industry. We continue to run our group with the same ethos, purely to profit our members. Brighter Super has retained its energy industry members and partners and we sponsor and support other partnerships in the electrical industry, including Mates in Energy, as well as MEA (Master Electricians Association) and NECA (National Electrical Contractors Association), among others.